Privacy Policy
Last updated: 01/02/2026
1. Introduction
Siamo.ai (“Siamo.ai,” “we,” “us,” or “our”) is committed to protecting your privacy and handling personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit or use our website and AI-powered services available at www.siamo.ai.
This policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant international privacy standards.
2. Who We Are
Business Name: Siamo.ai
Website: www.siamo.ai
Contact Email: [email protected]
Jurisdiction: European Union
3. Information We Collect
We may collect the following categories of personal data:
a. Information You Provide Directly
Contact information (such as name, email address, phone number)
Billing and payment information
User inputs, prompts, and instructions submitted to our AI systems
Uploaded files or content provided through our services
Communications with us (support requests, inquiries)
b. Information Collected Automatically
IP address
Device and browser information
Cookies and similar tracking technologies
Usage data and analytics related to how you interact with our website and services
We do not knowingly collect personal data from children under the age of 16.
4. How We Use Your Data
We use personal data for the following purposes:
Providing and operating our AI-powered services
Processing payments and managing subscriptions
Improving, maintaining, and optimizing our services
Training and improving AI models (see Section 5)
Customer support and communication
Website analytics and performance monitoring
Marketing and promotional communications (where permitted by law)
Legal and regulatory compliance
5. AI Data Handling & Model Training
As an AI agency, Siamo.ai processes user-provided data to deliver AI-based services.
AI Training: User inputs, prompts, and uploaded content may be used to train or fine-tune AI models to improve service quality and performance.
Opt-Out: Currently, users cannot opt out of data being used for AI training.
Automated Decision-Making: Siamo.ai does not engage in automated decision-making or profiling that produces legal or similarly significant effects on users. Any decisions impacting users involve human oversight.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Ensure website functionality
Analyze usage and performance
Improve user experience
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
7. Sharing of Personal Data
We may share personal data with trusted third-party service providers, including:
Hosting & Security: Cloudflare
Analytics: Google Analytics
CRM & Customer Management: GoHighLevel
Payments: Stripe
AI Model Providers: OpenAI
Communications: Twilio
These providers process data only in accordance with our instructions and applicable data protection laws.
8. International Data Transfers
Some of our service providers are located outside the European Union. As a result, personal data may be transferred internationally.
Where such transfers occur, we rely on appropriate safeguards, including:
Standard Contractual Clauses (SCCs)
Equivalent legal mechanisms approved under GDPR
These safeguards are designed to ensure an adequate level of data protection.
9. Data Retention
We retain personal data for as long as your account remains active or as otherwise necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
10. Security Measures
We implement appropriate technical and organizational security measures to protect personal data, including:
Encryption
Secure servers
Access controls
Ongoing monitoring and security best practices
While no system is 100% secure, we take reasonable steps to safeguard your data.
11. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to access your personal data
Right to correct inaccurate or incomplete data
Right to request deletion of your data
Right to object to certain processing activities
Right to opt out of marketing communications
To exercise these rights, please contact us using the details below.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
14. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]