Terms of Service

Last updated: 01/02/2026

1. Introduction

These Terms of Service (“Terms”) govern access to and use of the website and services provided by Siamo.ai (“Siamo.ai,” “we,” “us,” or “our”), available at www.siamo.ai.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

2. Who We Are

Business name: Siamo.ai

Website: www.siamo.ai

Contact email: [email protected]

Governing law: Netherlands

3. Description of Services

Siamo.ai provides:

AI voice receptionist services

AI chatbot solutions

AI automation tools

Consulting and custom AI solutions

Our services may integrate or rely on third-party platforms, APIs, and AI model providers.

4. Eligibility & Business Use Only

Our services are intended exclusively for business use.

By using the services, you represent that:

You are at least 18 years old

You are acting on behalf of a business, company, or professional activity

Freelancers and sole traders are permitted only when acting in a business or professional capacity

Personal or consumer use is not permitted.

5. Account Registration

You are responsible for:

Providing accurate and complete account information

Maintaining the confidentiality of your login credentials

All activities that occur under your account

You must notify us immediately of any unauthorized use.

6. Payments, Billing & Subscriptions

Siamo.ai may offer services through:

Subscriptions

One-time payments

Usage-based billing

Free or paid trials

Unless otherwise stated:

Fees are billed in advance

All payments are non-refundable

Refunds are only provided where explicitly agreed in writing in advance (e.g. special offers with a money-back guarantee).

7. Acceptable Use & User Responsibilities

You agree not to:

Use the services for unlawful, harmful, or abusive purposes

Reverse engineer, copy, scrape, or exploit the platform

Resell, sublicense, or white-label the services

Use the services to build or train competing AI systems

Infringe intellectual property or privacy rights

Upload malicious code or harmful content

You are solely responsible for your inputs, prompts, and use of outputs.

8. AI Services & Output Disclaimer

Our services involve artificial intelligence and automated systems.

You acknowledge and agree that:

AI-generated outputs may be inaccurate, incomplete, or incorrect

Outputs are provided “as-is”, without guarantees

Outputs do not constitute legal, medical, financial, or professional advice

You are solely responsible for reviewing, validating, and using AI outputs

Siamo.ai does not engage in automated decision-making that produces legal or similarly significant effects on users.

9. Intellectual Property

9.1 Our Intellectual Property

All rights, title, and interest in:

The platform

Software

System architecture

Prompt structures and workflows
remain the exclusive property of Siamo.ai or its licensors.

9.2 User Content

You retain ownership of content, data, prompts, and materials you provide.

You grant Siamo.ai a limited, non-exclusive license to process such content solely to provide and improve the services.

9.3 AI-Generated Outputs

AI-generated outputs are owned by the user

Outputs are provided without warranties

Siamo.ai assumes no responsibility for how outputs are used or relied upon

10. Third-Party Services

Our services may integrate third-party providers (e.g. hosting, analytics, AI models, payments).

We are not responsible for:

Third-party services or outages

Third-party terms or data handling practices

Use of such services may be subject to separate terms.

11. Suspension & Termination

We reserve the right to:

Suspend or terminate access immediately for violations

Restrict or discontinue services with reasonable notice

Users may terminate their account at any time.

Upon termination:

Access to services will cease

Data will be deleted in accordance with our Privacy Policy

12. Limitation of Liability

To the maximum extent permitted by law:

Our services are provided “as-is” and “as-available”

We disclaim all warranties, express or implied

Siamo.ai’s total liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim.

We shall not be liable for:

Indirect or consequential damages

Loss of profits, data, or business

Errors or inaccuracies in AI-generated outputs

13. Indemnification

You agree to indemnify and hold harmless Siamo.ai from claims arising from:

Your use of the services

Your violation of these Terms

Your reliance on AI-generated outputs

14. Modifications to Services or Terms

We may modify these Terms or the services from time to time. Continued use after changes constitutes acceptance of the updated Terms.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Netherlands.

Before initiating formal proceedings, parties agree to attempt informal resolution in good faith.

Any disputes shall be submitted to the competent courts of the Netherlands.

16. Contact Information

For questions regarding these Terms, contact:

Email: [email protected]